Loading...

ABOUT BMW COOPER MALTON.

We look forward to welcoming you soon to our centre.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Impress with the new BMW Shadow Edition

Read

The BMW Lower Emissions Allowance.

Read

5 SERIES vs E-CLASS vs XF - WHICH IS BEST?

Read

Corporate Retailer of the Year

Read

BMW i3 Service Inclusive

Read

BMW Approved Used Cars

Read

BMW Innovation.

Read

BMW WILL RETURN TO LE MANS.

Read

Where Next?

Read

BMW XDRIVE.

Read

ROAD TAX CHANGES 01/04/2017

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Joe Dawson

Head Of Business
  • Years in the company

Chris Burnham

BMW Brand Manager
  • Years in the company
  • Department All

Phil Harrison

BMW Transaction Manager
  • Years in the company
  • Department Sales

Paul Broad

BMW Transaction Manager
  • Years in the company
  • Department Sales

Jonathan Corbett

BMW Business Development Manager
  • Years in the company
  • Department Business

Kevin O'Brien

BMW Aftersales Manager
  • Years in the company
  • Department Aftersales

Lee Hardy

Bodyshop Manager
  • Years in the company
  • Department Aftersales

Mel Dade

Parts Manager
  • Years in the company
  • Department Aftersales

Kelly Handley

Sales Administrator
  • Years in the company
  • Department Sales

Carolyn Frank

Accounts Assistant
  • Years in the company
  • Department Sales

Jill Bentley

Senior Receptionist
  • Years in the company
  • Department Reception

Val Ireland

Receptionist
  • Years in the company
  • Department Reception

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I booked in for end of warranty check and specifically said the a/c was broken. The car was returned with a/c still blowing hot, and charged me £143 for a/c refresh I hadn't asked for. Poor attitude from service desk still waiting response from mgr.

Service

The service team at Malton are excellent. The quality of service is consistently good - the team are helpful and very understanding of my limited knowledge of mechanics!! I can usually arrange service appointments to suit my busy diary.

Service

Very good service & customer care. Issue diagnosed, car booked in, loan car arranged; progress update leading to fault rectified & car cleaned before collection. A very strong impression of customer service.

Service

It took longer than l thought and no one kept me up to date

Service

Everything was completed as requested

Service

No problems with the service or pick up

Service

Totally satisfied, a long time customer with Cooper Malton and previously Cooper York. Cooper Malton have always surpassed my expectations whether it was sales with Dean and Andy, Service requirements with Bryony. all are a class act.

Service

Discovery that my service pack had elapsed 3k miles previously when I'd been informed on the phone that it was still active - otherwise it would have been a 9

Service

Called me throughout the day yo tell me the progress of the service and mot

Service

very satisfied the car went in for its air conditioning as it was very smelly, two days later the smell was back again without hesitation the car went back in on the same day and a loan car was provided whilst I went shopping

Service

No problems, all done

Service

The service was done on time and the car came back washed and polished as new.

Service

Courtesy car was from demonstrator fleet. Good chance to drive a different model from the bnw range

Service

The work was carried out to a high specification and within the time frame given.

Service

They performed a Service, albeit a simple one, promptly and well, and also took time to answer some questions about maintenance that I asked.

Service

Cooper Malton always offer high levels of service.

Service

Good service They did what I askex

Service

Because I was completely satisfied!! The problem with my car was fully resolved

Service

My wife asked service whether they would replicate Ocean BMW's offer of a Summer service for £59.95. They said they could so she booked in the car and on arrival was told it would take longer as the car wa due a free service as it had the 5 year....

Service

As above

Service

My last visit was for the car to go through the MOT test which it passed

Service

The staff are superb. As always it is a pleasure to visit and catch up with the staff. Both my wife and I feel part of the family there. Such a friendly atmosphere.

Service

As above, very satisfied but expensive.

Service

As above.

Service

After 2 visits and delay of several hours to the second, not convinced the issue (shock absorbers?) has been bottomed. But super loan car!

Service

As Always - A great team

Service

The girl on the service desk- I think she's called Jade was delightful. Her manner and the way she dealt with the problem was excellent.

Service

All service work completed, car valeted to a really high standard and ready on time

Service

The courtesy car that I got when I handed mine in for a service was brilliant. I had to have it over the weekend and then added an extra day on due to work inconvenience. They were very flexible and helped out where they could.

Service

Told me what had been done.

Service

As above

Service

Service work completed on time.

Service

They go thje extra mile

Service

Same as above

Service

Good customer service, friendly atff

Service

See first answer.

Service

Max Horncastle the sales representative I purchased my car with is a little green. It would have been five stars but he questioned my integrity in a flippant manner on two occasions, hence only awarding four stars.

Sales

Excellent service, slightly disappointed as couldn't get the red strip seats for my 1 series.

Sales

The salesman went out of his way for me

Sales

Malton bmw did everything possible to make the transaction run smoothly.

Sales

Friendly staff and well informed

Sales

We were new to the game of add on options ,as a result we needed muchguidance from sales.

Sales

Still not 100% on the connected drive feature,but have been offered more tuition at anytime I like.

Sales

Great service and product knowledge from both Leon and Paul at Cooper malton.Great service for start to delivery Love the new car thanks

Sales

Clearly a Sales person who knew his product, something which is not known in many garages to-day !!

Sales

Excellent personal service (Andy Plant) going above and beyond what both I and I am sure BMW would ordinarily expect. Exceptional, individual, friendly service not often found when purchasing a car.

Sales

The sales people were very friendly, open and honest which I really liked.

Sales

This is the second new BMW car I have purchased from Cooper Malton. Exemplary customer service from Dean Fletcher - who at all times was highly professional and constantly kept me informed of all developments pertaining to my car. A joy to deal with!