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ABOUT BMW COOPER MALTON.

We look forward to welcoming you soon to our centre.

Explore the dealership

Meet the team

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Owen Brown

Head Of Business

Phil Harrison

Sales Manager

Graham Chapman

Retail Manager

Jonathan Corbett

BMW Business Development Manager

Leon Garfield

Sales Executive

Dean Fletcher

Sales Executive

Kevin O'Brien

BMW Aftersales Manager

Tony Horwell

Workshop Controller

Jade Coyle

Service Advisor

Lisa Sutherland

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Because they went above and beyond in their treatment for a very expensive repair.

Service

Both Staff & service was of extremely high standards.

Service

The job was done in the time stated and I was dealt with in the staffs' usual courteous manner

Service

Every care taken by the service staff to explain what is to be done, to answer my questions and do what they promise

Service

Received video showing all areas under the car with a clear report.

Service

PROFESSIONAL AND EFFICIENT SERVICE, STAFF MINDFUL OF CUSTOMERS REQUIREMENTS.

Service

The service team at BMW Malton are a credit to BMW.

Service

Very friendly and efficient staff.

Service

The issues have not been resolved. Is the problem with the manufacturer or the workshop? Certainly the latter is stuck with trying to sort out a car reliability issue, and have booked it in to have another go. Fingers crossed.

Service

Friendly reception and pickup driver updated on vehicle progress

Service

Again highly satisfied and was kept in touch with progress

Service

The work was completed to my satisfaction however the car was not available at the time requested.

Service

They do what they say they’ll do!

Service

the car was picked up and delivered back the same day.

Service

Quick reliable, price given up front

Service

So friendly and spot on in fixing the problem

Service

Drop car off and they let me know when ready..car always nice and clean when I collect

Service

The appointment was a complete waste of my time

Service

Friendly caring staff producing a great outcome for the customer.

Service

Unhappy with retailers service, wanted to test drive the a different vehicle but the retailer could not give the customer a vehicle. really unhappy with this retailer.

Service

Car service arranged and carried out with no problems

Service

Very fast and efficient

Service

Curtious, professional, service.

Service

Everything was done as explained in an efficient and professional manner

Service

work was done on time and car was cleaned inside and out which I like

Service

Prompt treatment

Service

Nothing to fault. See answer to Question 1

Service

Everything explained in full . All queries responded to swiftly.

Service

Courtesy call the day before, friendly welcome on the day keeping me updated and easy to deal with.

Service

my X3 came back to me a lot cleaner and smarter than when I took it in.

Service

The garage got us the deal we wanted, the staff were all helpful and it was a relatively painless process.

Sales

Extremely professional & personal approach no matter who you deal with

Sales
Thank you Mrs Cass for your lovely comments I hope your having fun in your new X4 - Owen Brown HoB

Eddy the salesman very professional and did not rush anything and nothing too much trouble

Sales

I had been disappointed with the dealership in Hull when making enquiries about changing my car. It seemed that I was simply asking for too much! When I first called Leon at the Malton branch, he made every possible effort to meet my requirements.

Sales

Martin did a brilliant job

Sales

Professional in every way

Sales

The handover was calm and detailed, perfect service.

Sales

Car delivered on time in a very professional manner.

Sales

The sales team were on the ball and thorugh in managing the whole process.

Sales

Purchase negotiations and test drive were professional. Car was not ready at appointed time for pickup.

Sales

The place is very clean, everyone is very polite

Sales

Very pleasant people to deal with, but one or two minor hitches, largely not of their making, which in fairness they bent over backwards to resolve

Sales

Could have kept me more in touch with progress