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ABOUT BMW COOPER MALTON.

We look forward to welcoming you soon to our centre.

Meet the team

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Owen Brown

Head Of Business

Phil Harrison

BMW Transaction Manager
  • Department Sales

Paul Broad

BMW Transaction Manager
  • Department Sales

Jonathan Corbett

BMW Business Development Manager
  • Department Business

Kevin O'Brien

BMW Aftersales Manager
  • Department Aftersales

Lee Hardy

Bodyshop Manager
  • Department Aftersales

Mel Dade

Parts Manager
  • Department Aftersales

Kelly Handley

Sales Administrator
  • Department Sales

Carolyn Frank

Accounts Assistant
  • Department Sales

Jill Bentley

Senior Receptionist
  • Department Reception

Val Ireland

Receptionist
  • Department Reception

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

During my MOT/service I discovered I was due a new tyre. It wasn't urgent, but I was a little disappointed the tyre wasn't available there & then.

Service

they were just so "on the ball" and informative- even sent me a video of the car underneath !!!!

Service

Every query answered and work carried out efficiently

Service

The personal service is second to none. Nothing is too much trouble from all the team at Cooper Malton.

Service

I was advised that servicing would take 1.25/1.50 hours when in fact I was there 3 hours. Even then car valeting was not completed. I had to ask for updates, and felt service by desk staff was perfunctory.

Service

Always great service at Cooper malton,

Service

Car was collected and returned as promised: problem explained and reassured that all diagnostic issues had been dealt with

Service

no issues at all - straightforward and simple to arrange. Quality service.

Service

No problems

Service

Details given above. For an expensive quality car this level of service is to be expected.

Service

Good reliable service

Service

Very responsive. Fitted me in at short notice. The service team were extremely helpful, Allyson was particularly accommodating. Very professional

Service

All the above comments obtain.

Service

Service was good but took two visits when really it could have been done with one, especially as I sent in two very clear photos of the issue. Staff are always very good.

Service

My car is always serviced on schedule to my satisfaction and the 'waiting' facilities are very comfortable. Also I value the fact that my car is returned to me having been efficiently cleaned.

Service

Small garage which has the personal touch

Service

A test drive booked at the time of the service, never happened as an employee had taken the car away to attend a course!

Service

Cooper Malton - Service Advisor Allyson Barry took time to listen to my issues re mpg, she spoke with her service manager and made notes on the service document for there vehicle technician Mr N Burgess

Service

Quick efficient

Service

I particularly enjoyed the video sent during the day that showed underneath the vehicle and the comments made by the service engineer.

Service

Only drops one star because they didn’t have time to wash the car

Service

Good service

Sales

The salesman at Cooper, Malton, Yorkshire was very helpful. Of course we knew he would be as he wanted to sell a car. Explanations given were full and completely understandable. Financial questions were carefully answered.

Sales

Very good service .Mr Garfield answered any query I had fully and clearly.

Sales

as stated