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ABOUT BMW COOPER MALTON.

We look forward to welcoming you soon to our centre.

Explore the dealership

Meet the team

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Owen Brown

Head Of Business

Phil Harrison

Sales Manager

Graham Chapman

Retail Manager

Leon Garfield

Sales Executive

Dean Fletcher

Sales Executive

Kevin O'Brien

BMW Aftersales Manager

Tony Horwell

Workshop Controller

Jade Coyle

Service Advisor

Lisa Sutherland

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Loan car available as promised. All work requested was carried out.

Service

Good experience. Quick, courteous although I think overall BMW servicing costs are a little high

Service

Pirelli Tyres on car from new have done 16000 miles car two and a half years old making a noise and told that back tyres are feathering and nothing to be done about it from BMW as does not come under car warranty, bad reports on google about Pirelli

Service

I was fully informed about the condition of the car and the service carried out. It was completed and available before the time requested. The paper work clearly showed what had been checked and the condition of brake pads and tyres indicated.

Service

Very happy with all aspects of my service this time. My car feels brand new and i feel safe to drive in it .

Service

Very pleasant staff and an easy hassle free experience.

Service

Love the video they send us- service I requested dealt with promptly and work finished on time ( as promised) lift offered back home should I have needed one

Service

good level of service

Service

Always satisfied , excellent service and staff always helpful and informative

Service

Excellent service overall. Had booked for MOT only, but when it transpired that the service was due, this was accommodated the same day. I was immediately offered a loan of a car. I was giving very detailed information on how the car heads performed

Service

Loan car was dirty with 6 miles of fuel left in the tank by the time I got to a fuel station... On return I was sent outside with my keys only to have to go back in and ask where my car was. It was then brought from the rear of the premises...

Service

Very friendly and helpful

Service

they are my local bmw dealer but they are always polite and helpful

Service

Only one slight problem: I asked for the car to be ready at noon, but somehow it was scheduled to be available at 2.00pm. I turned up to collect it at 1.00pm and it was ready at 1.45pm.

Service

Booked a morning appointment 9AM, I was told they would service all others cars with people waiting for them before mine. Whats the point in asking what time i want to book in? I needed the car PM, it wasn't ready until 4pm.

Service

The car was not seen to until passed the scheduled time it was due to be given back. What should have been a 60-90 minute wait ended up being 3.5 hour wait.

Service

Decent people whom always took time to explain everything to me and kept me informed. The malton bmw people are a credit to the bmw name.

Service

Always a very caring, friendly and professional service. Nothing is too much trouble and consistently go that extra mile. A credit to the BMW brand.

Service

. Tony Horwell and his service staff at BMW Malton provide superb after sales service

Service

Very quick

Service

Same as Bo very good quality car and always present when I go to any BMW Branch

Service

Car needed an update, and as I live some distance away, needed this done while I waited. Cooper's ensured that the time allocated was kept to and ensured I wasn't kept waiting unnecessarily.

Service

I can't fault the service that I receive.

Service

Excellent Service could not be better.

Service

Great service, friendly staff. Reasonable cost for first service.

Service

I had a problem and Jade and Kevin have sort it out quickly.

Service

Services are easy to arrange and are completed as expected

Service

Friendly and efficient service.

Service

All round good service

Service

5.30pm & the service dept still prepared to help outstanding service

Service

Looked after ok, although a little cramp for a customer work station, and wi fi was poor.

Service

All fine from start to finish.

Service

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Service

very efficient and helpful.

Service

Quick, efficient , did what they said

Service

After booking in was reminded both by text and a phone call of my appointment. Premises were comfortable, modern, smart and clean, and as I was waiting for my car, beverages were available. First class.

Service

Service was on time and easy use

Service

From the initial contact prior to my service visit - to the video emails during - to the fantastically helpful staff at the service desk - and on to the super friendly and willing sales team - everyone at Cooper Malton has been a delight to deal with

Service

Speed of service with good waiting area.

Service

Everybody was polite,pleasant and friendly.

Service

The car was booked in within a week and the staff were polite and friendly.

Service

Great knowledgeable service personnel

Service

Again, the team can't do enough for you.

Service

Overall good service, especially video health check, however waiting time was excessive at over 3 hours.

Service

its expensive

Service

Staff very heplfull everything explained clearly

Service

The service team are excellent. Sorted a car out for me when repair taking longer than expected. Technicians and

Service

Efficient and professional.

Service

Service team agreed to collect the car from home and take it to Malton for service as I had to be at home on the day of the service. Car returned with details of action taken and recommendation for a further appointment later in the year.

Service

Excellent as always. This is the fifth car I have purchased from Cooper Malton.

Service

It's down to attention to detail

Service

Car had a couple of problems and went back twice in the first 2 weeks but service was impeccable

Service

Again as above

Service

Car returned and broke down with same fault the next day.

Service

The fact that we have just bought our fifth BMW from Leon at Malton says it all. He is a pleasure to deal with. He's always extremely thorough throughout the purchase and delivery of each car that we have bought. Also his aftercare is second to none.

Sales

good service and helpful staff

Sales

Fully informed, understood exactly what was required and knew the quality of the vehicle.

Sales

No problems, good communication from sales staff, car delivered two weeks earlier than promised.

Sales

Time was taken to show me the new features and extras on the new X3