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ABOUT BMW COOPER MALTON.

We look forward to welcoming you soon to our centre.

Explore the dealership

Meet the team

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Owen Brown

Head Of Business

Phil Harrison

Sales Manager

Graham Chapman

Retail Manager

Leon Garfield

Sales Executive

Dean Fletcher

Sales Executive

Kevin O'Brien

BMW Aftersales Manager

Tony Horwell

Workshop Controller

Jade Coyle

Service Advisor

Lisa Sutherland

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very good service and staff

Service

Work was carried out within the time quoted & to the quoted price.

Service

All excellent, especially the delivery, collection and feedback about the car's condition.

Service

Excellent staff.

Service

Car had developed a problem, problems was identified and was given a full explanation thereafter the problem fwas ully resolved and the car returned without any fuss.

Service

Very helpful staff and did most of the warranty work.

Service

As above

Service

The work was carried out to the agreed timescale. Staff are always, helpful, professional and friendly.

Service

No hassle experienced. All checks completed

Service

They did what they promised, efficiently and effectively.

Service

See above, plus the fact that the routine work took significantly longer than forecasted.

Service

same as above

Service

See above

Service

As stated before the service is faultless

Service

Excellent customer services

Service

Very smooth from start to finish

Service

Great staff, honest and knowledgeable. Especially the mechanic Josh, he talked me through everything about the service and was very polite.

Service

Cooper Malton are always efficient and friendly

Service

As I stated in my previous survey a couple of weeks ago Jade on the service desk went out of her way to make me feel at ease in these difficult times and was as always kind, attentive and efficient and importantly bubbly and smiley

Service

Again you provided a service and delivered what you say on the tin!

Service

Great

Service

everything done requested and required

Service

Great service, very professional, happy to recommend Cooper Malton to anyone.

Service

I think I'm a long term customer. I'm happy to pay for my car to be serviced by bmw technicians. I'm well looked after

Service

Your service team are a very experienced and professional team with always the customer in mind

Service

No problems or queries on time with all aspects

Service

These are tough times for everyone and it is difficult to keep people safe, I think during my recent visit, the balance between safe and the usual impeccable customer service from Cooper Malton was extremely well handled

Service

Very satisfied as always very professional and will to answer any questions

Service

i trust the team at Cooper Malton completely, to keep my vehicle safe - and therefore, me too

Service

Despite the unusual Covid circumstances it was a very well organised and professional service.

Service

I was contacted at every point of my purchase. Always kept informed and made to feel that they were as excited as me in getting the vehicle

Sales

No issues with delivery - all went very smoothly