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ABOUT BMW COOPER MALTON.

We look forward to welcoming you soon to our centre.

Explore the dealership

Meet the team

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Owen Brown

Head Of Business

Phil Harrison

Sales Manager

Graham Chapman

Retail Manager

Leon Garfield

Sales Executive

Dean Fletcher

Sales Executive

Kevin O'Brien

BMW Aftersales Manager

Tony Horwell

Workshop Controller

Jade Coyle

Service Advisor

Lisa Sutherland

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Couldn't fault, the friendliness, efficiency, punctuality, communications and work done as specified

Service
Thank you for your kind comments, I'm thrilled you found you visit to Cooper Malton BMW so easy. Warm Regards Owen Brown HoB Cooper Malton BMW.

No faults whatsoever

Service
I'm please it took just one simple call to arrange everything at Cooper Malton BMW and that you found the team friendly, polite and a professional service. Warm Regards Owen Brown Cooper Malton BMW.

First service was done to a good standard

Service
Thank you for your kind comments, I will ensure they are shared with the team. Kind Regards Owen Brown HoB Cooper Malton BMW.

Excellent service

Service
Thank you for your comments, I'm really pleased you found our service levels excellent - Kind Regards Owen Brown HoB Cooper Malton BMW

car was serviced in the timescale advised.

Service

They have been extremely helpful at all levels.

Service
Thank you for your kind comments and I'm really pleased you found us helpful at all levels... Regards Owen Brown Cooper Malton BMW

trust built up over many years

Service

The team are always very helpful, efficient and friendly

Service

Full break down of costs and careful explanation - such well trained staff

Service

The staff went the extra mile to sort out the particular issue, keeping me informed all the way through.

Service

As said, the staff are good. A coffee is available in a comfortable waiting area.

Service

Had abs warning light issues brought car into garage to be told it would be £100 to run diagnostic check to find fault,agreed to this and agreed for it to be fixed,waited in reception area for two hours finally to be told you hadn't the part (sensor

Service

As above

Service

Brilliant friendly service

Service

See above

Service

will be completely happy when you sort out the alloys. I have purchased all my cars from bmw Malton since july of 1965

Service

Because satisfaction is what we need

Service

They were excellent throughout the process

Service

We were very satisfied everything was done Quickly and efficiently

Service

Never receive Video about health check, and It would help if the invoice was described better instead of just a big number to pay at the bottom and that's it, overall, a bit expensive service for 07 plate car.

Service

It all went very smoothly and on time

Service

Every thing is done just how they say it will be done quickly and efficiently.

Service

All my BMW's have been purchased from Cooper Malton or York. They are a superb dealer and a credit to the brand name. Their overall service and the way they value their customer is second to none.

Service

The service is excellent

Service

This dealership is first class, a credit to BMW.

Service

Always made to feel welcome as a friend and staff always recall my name. I amhighly satisfied with their service.

Service

Car all sorted

Service

I wish the seat position was left alone, near side wing mirror does not tilt when car put in reverse, it did when I left it for service.

Service

In a word - Jade

Service

car collected and returned promptly with all work completed

Service

Kept informed at all stages of repair

Service

Although the problem was quickly corrected the vehicle did need to be returned with a reported fault that was still evident on collection

Service

Good job

Service

Service completed in time given. Full explanation given following service.

Service

Good availability for service dates, selected the service package to include, mot, and free map upgrades etc. Bit surprised when collected car to be told map upgrades not done and I should have said wanted it doing,then had to wait another hour!!

Service

Not a great job in washing the car. I had alsready washed it and being a dark coloured car it came back with smear marks on the bodywork. I had to wash it again

Service

Service team were extremely helpful before, during and after the service

Service

The issue I needed resolving was completed well

Service

Cooper Malton always give 110%

Service

Prompt and informative service

Service

Great service with no fuss

Service

Malton Bmw are by far the best dealer in my area having been let down badly at another near by Bmw dealer they restored my faith in the brand .the team at Malton are superb please don't change the way this dealership runs it's great

Service

Given a range of options to make my life easier during my last service visit.

Service

First class service from start to finish

Service

Martin was very patient and explained everything in detail to us. Very obliging very helpful and went out of his way to find us the right car.

Service

Loan car fuel well on reserve tank & not very clean when handed over. Own car half a job of cleaning before collection.

Service

The video of the inspection of my car is very informative

Service

Informative and trustworthy.

Service

Good to see video of underneath car.

Service

Quickly resolved our needs and kept us fully informed throughout.

Service

Staff are first class

Service

Prompt, friendly helpful service

Service

So helpful and understanding

Service

Again efficient and helpful

Service

The issue was identified

Service

Disappointed that the fuel tank was only 3/4 full and not shown how to operate the controls i.e. paddle controls but apart from that all was good.

Sales

Efficient, courteous and thorough

Sales
Thank you for your kind comments, I'm so pleased you found the team efficient, courteous and thorough, I will ensure your kind comments are cascaded to the team here at Cooper Malton BMW. Kind Regards Owen Brown HoB Cooper Malton BMW.

100% satisfied

Sales
Thank you for your fabulous comments about Cooper Malton BMW. I will ensure they are shared with the team. Kind Regards Owen Brown HoB Cooper Malton BMW

For all the previous reasons

Sales

I have dealt with BMW Malton for a number of years and can assure you I would switch brands if I did not receive the service that I do.

Sales

Leon Garfield could not have been more helpful - he was excellent

Sales

Martin was a very personable helpful salesman with patience and a sense of humour.